Terms & Conditions

Matthew Ellis Catering, of Bawnogue Rd, Clondalkin, Dublin, D22 P6E8, Ireland, provides event catering and related services. By confirming a booking you accept these terms. Any variation must be agreed in writing. Contact: mattelliscatering@gmail.com, +353 089 239 2554.

Quotations are valid for thirty days unless stated otherwise and are based on the guest numbers, date, venue and menu described at the time. A booking is confirmed when we issue a written confirmation and the deposit is received. Prices are stated exclusive of VAT unless marked otherwise; VAT is applied at the rate in force at the date of invoice.

A deposit of 30% is payable to secure the date. The balance is due within fourteen days of the invoice date unless a different schedule is agreed in writing. Payment is made by bank transfer to the account shown on the invoice. Late payment may attract interest and compensation in line with the European Communities (Late Payment in Commercial Transactions) Regulations 2012, which implement Directive 2011/7/EU.

Final guest numbers, dietary requirements and timings must be confirmed at least seven working days before the event. Charges are based on the confirmed number or the number attending, whichever is higher. Requests to change the menu, venue or date after confirmation are accommodated where possible and may affect the price.

Cancellations must be made in writing. Deposits are non-refundable once the date is held. Cancellation within thirty days of the event is charged at 50% of the agreed fee, and within seven days at 100%, reflecting committed produce, staffing and logistics. We may cancel where circumstances beyond our reasonable control make delivery impossible, in which case all sums paid other than unavoidable costs already incurred are refunded.

Where you are a consumer and the contract was concluded at a distance or off-premises, you have a fourteen-day right of withdrawal under Directive 2011/83/EU. Because our services are tied to a specific date, that right does not apply once the event date is reserved, in line with the exemption for services connected with leisure activities provided on a specific date.

We provide allergen information for all dishes in accordance with Regulation (EU) No 1169/2011 and Irish food information legislation. You must tell us of allergies and dietary requirements in advance. While we take all reasonable precautions, our kitchens handle common allergens and we cannot guarantee the total absence of trace amounts.

You are responsible for securing access to the venue, for the necessary permissions and for a safe working environment. Equipment supplied by us remains our property and is charged at replacement cost if lost or damaged other than through fair wear. Our staff may decline to work in conditions that are unsafe or unlawful.

Our services are supplied with reasonable care and skill. Our total liability arising from a booking is limited to the amount paid for that booking, and we are not liable for indirect or consequential loss. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded, including consumers' statutory rights under the Consumer Rights Act 2022 and Directive (EU) 2019/771.

Neither party is liable for failure to perform caused by events beyond reasonable control, including severe weather, public-health restrictions, industrial action or loss of utilities. We will work with you to reschedule where that is possible.

Personal data is processed as described in our Privacy Policy, in accordance with the GDPR.

Please raise any concern with us first at mattelliscatering@gmail.com. Consumers in the EU may also use the European Commission's online dispute resolution platform. These terms are governed by the laws of Ireland and the courts of Ireland have jurisdiction, without depriving a consumer of the protection of mandatory rules in their country of residence.